Contact PhotoRescue

Write to support@photo-rescue.com. We reply by email.

A few details help us find the answer quickly:

• For a result you are not happy with: which model you used, roughly when, and what you expected to see. Do not send photos that contain sensitive information.
• For billing: the email address used at checkout and the date of the charge. Never send full card numbers.
• For account questions: the email address you signed in with.
• For errors: what you were doing, the error message, and your browser and device.

You can change or cancel your plan yourself from your account. After cancelling, your plan stays active until the end of the period you already paid for.

Pro costs $9.99 a month for 200 credits and Pro+ $19.99 a month for 500. If you have a question about a charge or a plan change, email us with the details above.

Uploaded files and results are deleted automatically within 24 hours. For questions about your account data, or to exercise your data protection rights, email us and put "Privacy" in the subject line. The privacy policy explains what we store and why.

Many questions about what the models can do are answered on the model pages and in our guides. In short: Enhance repairs grain and compression in phone photos, and Upscale 4× and Upscale 8× enlarge images. None of them restores torn or scratched prints, colourises photos, removes backgrounds, generates faces or makes unreadable text readable.